DevelopX Perspectives

Employee Benefits & Embedded Insurance Insurance sales are at a turning point. Traditional channels such as brokers, comparison sites or digital direct sales offer little growth potential. They are expensive, highly competitive, and often offer limited access to new, digitally savvy customer groups. At the same time, policyholders’ expectations are changing fundamentally: they want uncomplicated, […]

How organizations scale faster and retain customers with RTCC Real-Time Customer Centricity (RTCC) is more than just another buzzword, it is the new operating system for growth-oriented organizations. Those who take customer centricity seriously today must be able to react in fractions of a second. Because customer loyalty is created right now, not in monthly […]

Digital business models are playing an increasingly important role in the insurance industry. Consumers today expect quick access to information and ease of use online. – Read the summary of Dr. Armin Höll-Steier’s presentation at the Insurtech…